Introduction

Crystal Ventures Ltd and its subsidiaries (“we”, “us”, or “our”) respect your privacy and is committed to protecting your personal data. This privacy notice informs you in general terms about how we collect, use, and disclose your personal information and outlines your rights in relation to your personal data. You may also wish to consult our Privacy Notice for further details.

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth, and gender.
  • Contact Data includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your orders.
  • To manage our relationship with you.
  • To comply with legal or regulatory obligations.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

Under the law, you have the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at dpo@isco.co.rw. 

We may update this privacy notice from time to time. We encourage you to review this privacy notice periodically to be informed of how we are protecting your personal data. 

If you have any questions about this privacy notice or our privacy practices, please contact us at:

Email: dpo@isco.co.rw

Phone Number: (+250) 788309017/18

This Privacy Policy was last updated on 12 March 2024

Welcome to Crystal Ventures Ltd and its subsidiaries. This Cookie Policy explains how we, Crystal Ventures Ltd and its subsidiaries, along with our affiliates and partners, use cookies and similar technologies to recognize you when you visit our websites, including without limitation https://cvl.co.rw/ and any other websites owned, operated, or controlled by us ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Crystal Ventures Ltd and its subsidiaries) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. 

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics, and other purposes. This is described in more detail below. 

We use the following types of cookies:

Strictly Necessary Cookies: These cookies are essential to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Analytical/Performance Cookies: These cookies collect information about how you use our Websites. The information collected is used to improve how our Websites work.

Functionality Cookies: These cookies allow our Websites to remember choices you make while browsing, such as your language preferences or regions, and provide a more personalized experience.

Targeting/Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the website’s Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The specific steps to do this can vary from browser to browser, so look at your browser’s Help menu for more information. Additionally, most advertising networks offer you a way to opt out of targeted advertising.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. 

If you have any questions about our use of cookies or other technologies, please email us at  dpo@isco.co.rw

 

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  • info@iscoseguranca.com
  • Tel: 8455-69249
  • Maputo, Cabo Delgado, Nampula

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